FAQs
Frequently asked questions about this site:
What does the work available here consist of?
The work consists of candidate's reports and knowledge evidence (questions and answers) for the units specified. The candidate's reports are fully referenced and contain the PCs and Ranges for that unit. The knowledge evidence (questions and answers) cover the full knowledge requirements for the unit concerned.
How can this work help me?
The work available on this site is designed and intended to provide NVQ Care candidates with a research tool, similar to (but hopefully more useful than) many of the reference texts that are already widely available for your support and guidance.
Will this work provide me with all the help I need?
No. The candidate's reports and knowledge questions are only a part of the evidence requirements for NVQ. They are, however, a big part of it - the written part , with which candidates often have the most difficulty. NVQ's candidates are also required to demonstrate their competency from sources of evidence which may include: witness testimonies from colleagues; work products; professional discussion and/or direct observation by their assessors.
How can I be sure about the quality of the work?
The candidate's reports and knowledge evidence available on this site have all been written by successful candidates. The work has been referenced, assessed and verified by professionals in the field.
What if I have any questions about the work I have bought?
If you have any questions, you can contact us (details on the "Contact Us" page) and we will be happy to respond to your query.
You have covered the mandatory units. What about the optional's?
A selection of the most popular optional units is on its way.
How will I receive the material I have purchased?
All material purchased will be made available for download as soon as your payment has been cleared. In most case this is immediate upon returning to our site following payment via the Pay Pal facility. Each purchased item will be downloadable as a ZIP file containing one or more PDF format documents.
Please note, purchased items WILL NOT be delivered to you on a CD-ROM or in printed form nor will they be emailed to you, they MUST be downloaded from us by YOU.
What format will the delivered material be, and do I need any special computer programs to read it?
All purchased material is in PDF format. If you cannot already view PDF documents on your computer, you will need to download and install a suitable PDF reader. You may download such a reader direct from the Adobe website for free by clicking here.
How do I download the material I have purchased?
1. If you are not already logged in, then login in to your account using your email address and the password you chose when you created your account.
2. Go to your account by clicking on the 'My Account' link.
3. Call up the details of your order by clicking on the 'View' link alongside the applicable order.
4. Click on the 'Download' link alongside each item to save the purchased unit(s) to your computer.
5. Remember your purchased items will be ZIP files containing one or more PDF format files.
You will be entitled to download each item up to 5 times within 7 days of purchase after which the 'Download' link will disappear.
