Sample Work

  • Sample candidate report extract: F3

"…In 2006, a survey was carried out, polling the opinions of the Company’s service users. The purpose of the survey was to monitor and promote quality assurance for our clients. This in turn would enable us to develop and implement systems which would - where relevant - improve on organisational performance, as part of the organisational quality management and CSCI requirements for quality assurance..."

F3 . 1 a, b, c, d, e, f, g, h, i.


1a b c d e.

2 b d

  • Sample knowledge evidence:

    Extract from HSC 45

    In 2002 the Care Councils produced codes of practice for employers and employees. The code states that care workers must:

    • Protect the rights and promote the interests of service users and carers
    • Strive to establish and maintain the trust and confidence of service users and carers
    • Promote the independence of service users while protecting them as far as possible from danger or harm
    • Respect the rights of service users while seeking to ensure that behaviour does not harm themselves or other people
    • Uphold public trust and confidence in social care services
    • Be accountable for their practice and take responsibility for maintaining and improving their knowledge and skills.

    All employees must have a copy of these codes of practise.

    In the context of equality, diversity and discrimination, the fundamental piece of legislation is the Human Rights Act 1998. All other legislation (either before or since this Act), all charters guidelines, policies and all other organisational requirements, must be implemented in compliance with it.

    The Human Rights Act in the United Kingdom came into force on the 2nd October 2000 and underpins many of the core values which we in the care industry must adopt. It ensures the rights of individuals and means that they are entitled to seek help from the courts if they believe that their human rights have been infringed.

    The Human Rights Act “guarantees” basic human rights: the right to life; the right to liberty and security of person; the right to freedom of thought, conscience and religion; the right to marry and found a family etc.

    The care sector has the responsibility to promote and respect human rights as a core part of their day-to-day work, from drafting policies regulations and rules, through internal staff and policy issues, administration, decision making, to implementing policy and working with members of the public.

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